What Happens to a Departing Employee's Bonusly Points?
When an employee leaves, an admin deactivates their account, removing all Bonusly access. Whether departing employees can still redeem earned points is a per-company decision — Bonusly says "it is up to each individual company to decide." Unredeemed points are governed by your offboarding policy, making it an admin task to set and enforce.
Offboarding mechanics sourced from Bonusly's help center documentation, cross-referenced with public review platforms (G2, Capterra, TrustRadius); figures are list prices and behaviors reflect Bonusly's documented policies as of 2026-06-09.
What's Actually Going On
What Bonusly does at offboarding
Per Bonusly's help center, "when an employee leaves a company, deactivation of their account by an admin removes all access to Bonusly." Earned-but-unredeemed points then sit behind your policy: Bonusly states "it is up to each individual company to decide if they would like to allow reward redemption for former employees." In practice that means an admin has to decide — case by case or by written rule — whether a departing employee gets a window to redeem before deactivation, and then execute the deactivation on time so access closes when the person exits.
Why this is an admin task to plan, not a bug
None of this is broken — it's a documented design choice that hands the offboarding decision to you. The watch-out is purely operational: every exit becomes a small recurring task (decide redemption, time the deactivation, avoid stranded points), and unredeemed point value has to be reconciled against whatever you told employees they'd keep. Teams with steady turnover should write the policy down once so it isn't re-litigated at each departure.
What Bonusly does well here (fair comparison)
Putting the redemption-on-exit decision in the company's hands is actually flexible — you can be generous (give leavers a redemption window) or strict (deactivate immediately), and Bonusly documents both paths clearly in its help center. There's no hidden behavior to discover. The friction is only that the points model creates an offboarding step at all; a platform without a points-to-redeem currency simply doesn't generate the question.
What Bonusly Admins Actually Say
Verbatim from public review sites — not our paraphrase. Every quote links to its source.
“When an employee leaves a company, deactivation of their account by an admin removes all access to Bonusly.”
“It is up to each individual company to decide if they would like to allow reward redemption for former employees.”
Actify vs Bonusly on This
The same question, answered for both platforms.
Switching from Bonusly? It takes minutes, not a migration.
Flat fee, employees free, no contract. See it on your own data in a 20-minute demo.
When Bonusly Is the Better Pick
We're not pretending Actify wins for everyone. Here's when Bonusly is genuinely the right call.
You want explicit, documented control over what happens to a leaver's points — Bonusly lets each company set its own redemption-on-exit rule rather than imposing one.
Your recognition program is built around a points-and-rewards catalog and Slack/Teams flow that employees already use daily.
You're a large, mature org with an established offboarding runbook where adding one Bonusly deactivation step is trivial.
Actify's flat model keeps offboarding simple
Actify charges one flat monthly fee — $50/month up to 25 employees, $100/month for 26–100 — and employees join free. Because you're not paying per seat, an employee leaving doesn't trigger a seat-reduction-at-renewal step or a separate point-redemption reconciliation; you simply remove the person from the company account and your fee stays the same. There's no annual minimum and no long-term contract, so headcount changes — up or down — never change what you owe.
- Flat company fee — departures don't change your bill
- Employees join free — no per-seat currency to reconcile on exit
- No annual minimum and no long-term contract — cancel any month
- Invite-and-go setup; add or remove people without IT
Switching from Bonusly? Setup is invite-and-go — no IT project required.
Frequently Asked Questions
See Why Teams Leave Bonusly for Actify
One flat monthly fee, employees join free, no annual minimum, and no long-term contract. Book a 20-minute demo and we'll show you the difference.
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